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NORA.J Australia

JWN006

Regular price $149.00
Regular price Sale price $149.00
Sale Sold out
Tax included.

Feature:

  • 18K Gold Vermeil (on solid 925 sterling silver)
  • Adjustable length: 40cm + 5cm (extender chain)
  • Free express shipping
  • 6 months warranty

Customer Reviews

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Vanessa
Tarnish after 6 months, Terrible customer service.

I bought a Nora.J necklace because they advertised it as tarnish resistant and waterproof, which is why I chose it. But after only 6 months of careful wear and avoiding chemicals, it already tarnished. When I reached out, customer service just offered to regild it (Without any guarantee that it won't happen again in a reasonable time) and refused to replace it because of their 6-month warranty. Not to mentioned, she was rude and she blamed it on me. They also kept changing their story about whether it’s okay to wear it in water, which was confusing and frustrating. Overall, I feel like they false advertised the product, and they really need to be clearer and improve their quality of product and customer service. I will be reporting to the authorities